Refund policy
REFUND POLICY
Last Updated: August 24, 2026
At HitchHiker Baits LLC, many of our products are made, poured, packaged, or prepared specifically for customer orders. Please review your order carefully before completing your purchase.
ALL SALES ARE FINAL
Unless otherwise stated in this policy or required by applicable law, all sales are final and we do not accept returns or exchanges for buyer's remorse.
This includes, but is not limited to:
- Changing your mind after placing an order
- Ordering the wrong product, size, quantity, or color
- Deciding you no longer want or need the product
- Personal preference regarding a product's color, appearance, or other characteristics that were accurately described at the time of purchase
Please carefully review product descriptions, options, quantities, colors, and your shipping information before submitting your order.
HANDMADE PRODUCT VARIATIONS
Many HitchHiker Baits products are handmade or hand-poured. Minor variations in color, glitter distribution, translucency, pattern, finish, or appearance may occur between individual products or production batches.
Product colors may also appear slightly different depending on lighting, photography, screen settings, and the device used to view our website.
Reasonable variations of this nature are not considered defects and do not qualify for a refund or replacement.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible so we can review the issue and make it right.
Claims for damaged, defective, or incorrect items should be submitted within 30 days of delivery.
Please provide:
- Your name
- Your order number
- A description of the problem
- Clear photographs of the product and, when applicable, the packaging
After reviewing the claim, we may offer an appropriate resolution, which may include a replacement, store credit, or refund depending on the circumstances.
You do not need to return an item unless we specifically instruct you to do so.
ORDER CANCELLATIONS
If you need to cancel an order, contact us as soon as possible at hitchhikerbaits@gmail.com.
We will make reasonable efforts to accommodate cancellation requests. However, once an order has entered production, processing, packaging, or has been shipped, cancellation may no longer be possible.
Submitting a cancellation request does not guarantee that the order can be canceled.
If we approve a cancellation before fulfillment, any applicable refund will be issued to the original payment method.
MONTHLY SUBSCRIPTIONS
Subscription purchases are recurring transactions and will automatically renew according to the subscription terms presented when you sign up.
You may cancel or manage your subscription in accordance with our Cancellation Policy, which is available on our website.
Canceling a subscription prevents future eligible renewal charges but does not automatically cancel or refund an order that has already been processed, charged, prepared, or shipped.
If you experience a problem with a subscription order that arrives damaged, defective, or incorrect, contact us and we will review the issue under the damaged, defective, or incorrect item provisions of this policy.
LOST OR DAMAGED SHIPMENTS
If a package appears to be lost in transit or arrives damaged, contact us at hitchhikerbaits@gmail.com with your order information.
Shipping and delivery issues will be handled in accordance with our Shipping Policy, which is available on our website.
We may request photographs or other information necessary to assist with a carrier claim or determine an appropriate resolution.
REFUNDS
When a refund is approved, it will generally be issued to the original payment method.
Please allow your bank, credit card company, or payment provider additional time to process and post the refund after it has been issued.
Shipping charges are generally non-refundable unless the refund results from an error by HitchHiker Baits LLC or otherwise required by applicable law.
CONTACT US
If you have questions about an order, refund, damaged product, or this Refund Policy, please contact us:
HitchHiker Baits LLC
Email: hitchhikerbaits@gmail.com
Mailing Address: P.O. Box 104, Dallas, OR 97338